Are returns allowed for electrical parts?

Electrical parts are handled with special care, and because they can be easily damaged during installation, most are sold as final sale. However, if an electrical component is defective or doesn’t function properly out of the box, we’ll absolutely stand behind it. In that case, we’ll verify the issue and offer a replacement or credit depending on availability.

Common electrical parts include alternators, starters, sensors, control modules, and switches. Each one is tested before sale, so failures are rare. Still, if you believe an electrical item is faulty, contact us within 30 days of purchase. We’ll review the situation, confirm proper installation procedures, and work toward a fair solution.

The no-return policy exists primarily to protect both customers and our business from issues caused by improper installation or electrical surges. Once installed, it’s difficult to verify the cause of failure, which is why we have to treat these parts differently.

That said, our staff will always be fair. If we determine that the part was bad on arrival, we’ll replace it promptly at no cost to you. Transparency and professionalism are core values here — and that includes handling electrical parts with honesty and care.