Can I return parts purchased online?

Yes, of course. Parts purchased online through 603AutoSalvage.com or over the phone can be returned just like in-person purchases. The same 30-day return policy applies. To start a return, simply contact us by phone or email with your order number, and our team will issue a Return Merchandise Authorization (RMA) and guide you through the process.

We’ll email you a prepaid return label if the return is due to a mistake or defect. For other reasons, such as ordering the wrong part, customers may be responsible for return shipping. Once the part arrives back at our facility and passes inspection, we’ll issue your refund or exchange promptly — usually within a few business days.

We make online returns as straightforward as possible because we know how frustrating it can be to deal with poor customer service elsewhere. Our online and in-person operations follow the same standards of honesty, efficiency, and professionalism.

When you buy from 603 Auto Salvage, whether online or locally, you can trust that you’re dealing with real people who care about doing things right.