Can I cancel an order before it ships?

Yes, you can cancel an order before it ships, and we make that process easy. If you placed an order and realize you need to change or cancel it, just call us or email our team as soon as possible. As long as the part hasn’t already been packaged or shipped, we can cancel the transaction immediately and issue a full refund.

Timing is important because our staff works quickly to process and prepare orders, often within hours of receiving them. Once an item has been picked up by a carrier or assigned a tracking number, cancellation becomes a return instead, which means we’ll need to wait for the part to come back before issuing a refund. That’s why we always recommend contacting us right away if you change your mind.

There are no cancellation fees if the part hasn’t shipped. We’ll simply confirm your order details, stop the processing, and send you a confirmation that it’s been canceled. If the part was a special order or custom freight shipment already scheduled for pickup, we’ll still do our best to minimize any related carrier fees.

We understand that plans change — maybe your mechanic found a different issue, or you sourced a part locally. Whatever the reason, we’ll handle it professionally and without hassle. At 603 Auto Salvage, our goal is to make every transaction fair and straightforward from start to finish.