Yes, we encourage customers to leave feedback after selling their junk car to us. Your input helps us understand what we’re doing well and where we can improve.
After your vehicle is picked up and payment is completed, you’ll receive a brief email survey asking about your experience with scheduling, communication, and the driver’s professionalism. You can also leave a public review on Google or Facebook if you prefer.
We use this feedback to train staff, refine our pickup process, and ensure every customer has a smooth, stress-free experience from start to finish.