What happens if title information doesn’t match?

If the information on your title doesn’t match your identification or current ownership records, we will help you resolve it before completing the sale. Common issues include name changes after marriage, misspellings, or outdated addresses.

In these cases, we may ask for supporting documentation such as a marriage certificate, court order, or updated registration. If the discrepancy is minor, such as a middle initial or minor spelling error, we can often still process the sale after verifying your identity.

For larger discrepancies or inherited vehicles, we’ll explain exactly what paperwork is needed to correct the title through the DMV. Our goal is to make sure everything is accurate so the transaction remains clean and fully legal.

You’ll never be turned away without guidance — we’ll help you fix the issue step by step.