What happens if I disagree with the offer after pickup?

Once a vehicle has been picked up and payment issued, the sale is considered final. However, if you feel there was an error or misunderstanding regarding the offer, we encourage you to contact our office immediately. Our management team will review the transaction, including driver notes, photos, and documentation, to ensure everything was handled correctly.

If a mistake was made on our part, we will correct it right away — whether that means adjusting payment or clarifying any confusion. Customer satisfaction is extremely important to us, and we always address concerns promptly and professionally.

We take great care to confirm all pricing and paperwork before the pickup occurs. You will always know your agreed amount in advance, and our drivers verify that number with you before completing the sale.

Disagreements are rare because of our transparent process, but when they do happen, we respond with integrity. Our goal is for every customer to feel respected, fairly treated, and fully informed at every step of the transaction.