Can I order parts over the phone?

Yes, absolutely. You can order parts by phone anytime during our regular business hours. Many of our customers prefer calling us directly because it allows for personal service, immediate answers, and the confidence of knowing you’re speaking to someone knowledgeable about vehicles. When you call, one of our staff members will take your information, look up the part you need, confirm its availability, and provide the total price including any shipping if required. If the part is in stock, we can reserve it for same-day pickup or arrange for it to be shipped out right away.

Ordering by phone can be helpful if you are unsure about compatibility or if you want to double-check condition details before making a purchase. Our team will ask for your vehicle’s year, make, model, and engine size, and if possible, your VIN number to ensure accuracy. Once you approve the order, we process payment securely using a credit or debit card. We can also email or text you a receipt for your records. For larger mechanical parts like engines, transmissions, or rear ends, we often confirm condition notes and warranty information over the phone so there are no surprises when you receive your order.

We also use phone orders for local customers who want to call ahead and have parts ready for pickup. This saves time, especially if you’re a shop owner or a mechanic with multiple jobs lined up. We can pull and prepare the part before you arrive, so all you have to do is pay, pick up, and go. Our team works quickly, and our phones are always staffed by real people during business hours — never an automated system. We pride ourselves on the human touch. When you call 603 Auto Salvage, you’re speaking to someone who truly knows cars and cares about helping you find the right solution.