What is your return policy?

We stand behind the parts we sell and always aim for customer satisfaction. Most parts sold by 603 Auto Salvage come with a 30-day return period, excluding electrical and special-order items. If a part doesn’t fit or you change your mind, you can return it within that timeframe as long as it’s in the same condition as when you purchased it. You’ll need to bring or ship it back with your receipt, and we’ll offer an exchange, credit, or refund depending on the situation.

We test all major components before sale, but occasionally something can still go wrong — that’s part of the nature of used parts. If you ever receive a part that doesn’t work as expected, contact us right away. We’ll verify the issue and make it right. In some cases, we may request photos or details to help us understand the problem before issuing a replacement.

Our policy is built around fairness. We want customers to feel confident when buying from us. Returns and exchanges are handled quickly because we know your time matters. If you have questions about whether your item qualifies, just call or stop by the office, and our staff will walk you through the process.